How Lifeline Works

In three easy steps, get the help you need

1 Summon help

Simply push your Lifeline Personal Help Button. If you have our NEW Lifeline with AutoAlert, you will get an added layer of protection as it will automatically place a call for help if it detects a fall and you are unable to push your button.

2 Hear a reassuring voice

No matter the time or day, a trained Lifeline Response Associate will answer your call, access your profile, and assess the situation.


3 Get assistance

After assessing the situation, our associate will contact a neighbor, family member, or emergency services based on your specific needs, and follow up to confirm help has arrived.